QUESTION: What is the aftermarket?
ANSWER: The aftermarket is created once the show is sold out and/or if there is continued demand for prime seating locations other than what is available through the box office or Ticketmaster©.

QUESTION: Do you sell tickets at face value?
ANSWER: We do not. Our prices reflect the market value for the seats in question. Most times we sell tickets at a higher price due to supply and demand of each event. At times when our supply surpasses the demand for an event our sale price may fall below face value.

QUESTION: What is market value mean?
ANSWER: Market value is what buyers are willing to pay for a seat in the after market. Remember, we also purchase seats at market value.

QUESTION: What is the processing fee for?
ANSWER: The order processing fee covers the cost to fulfill your ticket request when you purchase the tickets online or by phone. This charge includes services, such as taking and maintaining your order on our ticketing systems, arranging for shipping and/or coordinating with the box office will call. It is applied to an entire order.

QUESTION: How do I know that the tickets I'm buying are legitimate?
ANSWER: We back our service 100%. Golden Circle Inc.© is a licensed ticket agency in business since October 1995. Golden Circle Inc.© continues to provide service to thousands of satisfied return customers among them such reputable companies as NBC Universal, Creative Artist Agency and CBS Radio.

QUESTION: How do you get your tickets?
ANSWER: We buy our tickets from a variety of worldwide suppliers including; ticket box offices, season ticket holders and other ticket resellers. We often purchase tickets from customers like you who have extra tickets to sell.

QUESTION: What if the event I want is not listed on your site?
ANSWER: Call toll free 1-888-777-3044 and an agent will be assigned to find the seat you want for you. Let us do all the hard work, that's part of the service we provide.

QUESTION: What are "Special Orders"?
ANSWER: A special order is an order that we would accept with a promise to fill. There are no guarantees on Special Orders and a full money back policy is in place if tickets are not acquired. A Special Order refers to a specific event which seats are not made available to any market yet. Based on our past experience we can determine the approximate price of the seats. The venue in question will be broken down into 4 or more categories with varying prices for those categories. You will be confirmed for a seat within the parameter of your chosen category and once tickets become available we fill your special order.

QUESTION: Why is your policy so strict in regards to canceling an order?
ANSWER: We are ticket brokers. In order acquire the tickets you order with us, we must first purchase them. Once we sell the tickets to you we have no way of canceling and/or returning such tickets. That is why we review your event, seat location and price over the phone then we fax you a contract of the purchase for your final review. Once the contract is signed and faxed back to our company, we have your authorization to purchase such seats on your behalf. Once the fax is received and the ticket purchased that transaction is final.

QUESTION: What do I do if I can't use the seats after I buy them?
ANSWER: Golden Circle offer's a great consignment program. To learn more about this program and see how our consignment program works just click here!

QUESTION: Will I get a refund if the event is cancelled?
ANSWER: If the event is cancelled you will receive a full refund minus any shipping charges and or service charges. There are no refunds on postponed shows, partial shows or venue changes.

QUESTION: Where is you corporate offices located?
ANSWER: Our corporate office is located at:
10 Universal City Plaza
Suite 1950
Universal City, CA
91608

QUESTION: Why do you only ship tickets via FedEx and not regular mail?
ANSWER: This is the only way to guarantee postal delivery. We need the ability to track all our packages being sent to our clients since we are not able to reprint tickets if they get lost or stolen in the mail. Our clients also have the ability to insure their package with Federal Express.